Email us
The fastest way to reach a human. We read every message.
[email protected]Average reply time: 1–2 business days.
— How to reach us
Contact.
Have a question, feedback, or a partnership idea? Pick the channel that fits and we'll get back to you.
Need an answer right now?
For quick cat-care questions, our AI assistant answers instantly — no waiting.
Open the assistant— 01
What can we help with?
Pick the closest match — it helps us route your message faster.
Account & bugs
Sign-in trouble, a feature not working, or something else broken.
Content feedback
A typo, outdated info, or a breed you'd like us to add.
Press & partnerships
Media inquiries, collaborations, and brand partnerships.
Privacy & data
Data access, deletion, or any privacy-related request.
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Follow along
Tips, new breeds, and the occasional cat photo. Pick your platform.
— A few more details
- We reply to every email within 1–2 business days.
- We speak English, Arabic, French, German, and Spanish.
- Use the feedback button (bottom-right of any page) for in-product notes.